Message Centre

Message Centre is the function within iProfile recruiter account that will enable you to send messages to candidates directly to their email accounts. This means that you no longer have to waste time between alternating between searching for candidates in iProfile Recruiter Account and opening your email browser to contact the most suitable candidates you have found in a search.

To send a message you must first run a search. From the search results grid, you can shortlist up to 10 candidates you would like to send a message to by clicking on the "Select" box located next each candidate's name. Click on the "Actions" button located on the toolbar above the results grid and then select the "Send Message" option from the "Actions" drop down list.

The "Send Message" box will be displayed. The "To" box will be pre-populated with the email addresses of the candidates you selected from the results grid earlier. You can only add candidates to the message by selecting them from the grid but you can remove candidates by clicking on the "X" at the end of each candidate's name. Don't worry that all the candidates email addresses appear together in the "To" box. Each candidate will receive a separate email.

Add a subject line as you would to any email message and if you like, you can also attach a document to be sent out with your message. Just keep in mind that you can only attach one document of up to 2MB with each message. The file must also be in either Word or PDF format.

Type your message into the text box. The macros on the right of the message box can be used add fields such as the candidate's firstname, lastname, email address as well as your own email address to the body of your message. This is particularly helpful when you are sending the message to more than 1 candidate as this ensures that the individual email received by the candidates is customised.

At the bottom of the box you will see a preview of your agency's logo that will be added to the bottom of your message before it is sent to the candidate.

Click on the "Send" button once you are ready to send the message. Alternatively, you can cancel the message by either clicking on the "Cancel" button or the "X" button located at the top right corner of the box.

Candidate Experience

Once the message has been sent, each candidate selected as the recipient of the message will be sent an email at the address listed on the "Send Message" box. From the main list of received emails on the candidate's email account, the recruiter's name will appear as the sender and the subject line used added will be displayed in the subject line field.

On the email body itself, any customised fields - candidate's firstname, lastname, email address and/or the recruiter's email address that was added using the macros will be displayed.

Any attachments sent with the message will also be available to be opened by the candidate.

If the candidate would like to respond to the recruiter, the candidate will simply click on the reply button on the email and the email will be sent to the recruiter's email inbox.